Refund policy

We want you to love your Tiny Toss Sandbags! If something isn’t quite right, we’re here to help.

Change of Mind

As a small handmade business, we’re unable to offer refunds or exchanges for change of mind. Please choose carefully and feel free to get in touch before purchasing if you have any questions about our products.

Faulty or Damaged Items

If your item arrives faulty or damaged, please contact us within 30 days of receiving your order. We’re happy to offer a replacement, refund, or store credit if the item is faulty.

To make a claim, please email us at hello@tinytosssandbags.com.au with:

• Your order number

• A description of the issue

• Clear photos of the fault or damage

Important Information

• Items must be unused and in original condition to be eligible for a return.

• Refunds are issued to the original payment method.

• You may be asked to return the faulty item before a refund or replacement is processed.

• Return shipping for faulty items will be covered by us.

Thank you so much for supporting a small Australian business. We appreciate every order!